Contact information
Contact information
We are a small team and we read every message. The fastest way to reach us is by email.
Get in touch
Email: bloomandsway@gmail.com
Phone: 13862965223
Address: 202 West Loop, El Campo, TX 77437
Trading name: Bloom and Sway
Response times
Our support hours are Mon–Fri, 9am–5pm CST. We reply to emails within two business days. Messages sent over a weekend or public holiday are answered on the next business day.
Before you write in
If your question is about an order, include your order number so we can find it straight away. If an item arrived damaged or incorrect, a photo helps us resolve things in one reply rather than three.
For delivery estimates and tracking questions, our shipping policy answers most queries, and you can check your parcel on our order tracking page at any time.
Our address is not a store
The address above is our registered business address for correspondence. It is not a retail location or a returns address, so please do not send parcels there without contacting us first.